Mon – Sat, 10:00 – 19:00 IST Remote-first studio · Serving clients in 20+ countries

Frequently Asked Questions

Straight answers on timelines, ownership, platforms, hosting, SEO and support — from the questions clients actually ask us.

Working With Us

Projects, timelines and ownership

What does Psytechno actually do?

We design and build websites, web applications and online stores — then host, secure and maintain them. Typical projects are WordPress and WooCommerce builds, custom PHP/MySQL applications, CMS migrations, redesigns and SEO rebuilds.

You will see the first design draft within four working days. A standard business website usually goes live in two to four weeks; an eCommerce store or custom web application typically takes four to ten weeks depending on catalogue size and integrations.

Yes. We build on a content management system, so you can edit text, images, galleries, menus and widgets from a dashboard without touching code. We also hand over a short walkthrough video with every project.

Is the website responsive on mobile?

Every site we ship is mobile-first and responsive. It uses CSS media queries so text stays readable and images scale natively on phones and tablets — no pinching or horizontal scrolling.

On the design phase, yes. We keep refining until you are happy, within the agreed scope, and we work to W3C standards and accessibility guidelines throughout.

True 24×7 support over WhatsApp, Telegram or email. You speak directly to the engineer who knows your project — not a rotating ticket queue.

Technical

Platforms, hosting and the stack

What a website actually needs, how the pieces fit together, and which platform suits which business.

What do I need to launch a website?

Three things: a domain name such as yourcompany.com, web hosting, and the site build itself. Optional extras are an SSL certificate (essential if you take payments) and a monthly maintenance plan to keep everything patched and fast. We can supply all of it.

A static site is built from HTML, CSS and JavaScript and stores no data. A database-driven site uses a server-side language such as PHP with a database such as MySQL to store content, users and orders. Anything with logins, search, bookings or a shop needs to be database-driven.

WordPress, for most businesses. It is the easiest platform for non-technical owners, has the largest plugin ecosystem, and is genuinely SEO-friendly. We also work with Joomla, Drupal and Magento where a project calls for it.

WooCommerce if you want full ownership, flexibility and no per-transaction platform fee. Shopify if you want a hosted solution with minimal maintenance. Magento for large, complex catalogues. We will recommend based on your catalogue size, margins and team.

Which server-side stack do you build on?

PHP with MySQL on a LAMP stack for CMS and eCommerce work — a mature, well-supported combination that any developer can pick up later. We write against current PHP versions and modern coding standards.

Yes. Our managed hosting includes 99.9% uptime, free SSL, daily backups, security patching and core/plugin updates, so your site keeps running without downtime or surprise breakages.

We test on Chrome, Firefox, Safari, Edge and Opera on desktop, plus the native Android browser and Safari on iOS. Cross-browser QA is part of every project, not an add-on.

Often. We audit what you have, then either optimise it — speed, security, SEO, accessibility — or rebuild the parts holding it back. You do not have to start from scratch.

AI Websites

AI-powered websites, explained

What AI can genuinely do for a business website — chat, content, search, personalisation — and what it cannot.

What is an "AI website"?

A website with AI built into it: a chat assistant that answers visitors and qualifies leads, content tools that draft pages in your voice, smart search that understands plain-language queries, and personalisation that adapts what each visitor sees. The website itself stays fast and search-friendly — AI is a layer on top, not a gimmick.

Yes. We integrate assistants on your website and WhatsApp that are trained on your products, pricing and FAQs. They answer in seconds around the clock, qualify visitors with a few smart questions, book calls into your calendar and hand your team the full conversation with a warm lead attached.

Google rewards helpful content and penalises unedited spam — the tool does not matter, the quality does. Our workflow uses AI to draft and research, then a human editor verifies facts, adds your expertise and shapes the brand voice. That combination scales content without the penalty risk.

Can AI write my website copy for me?

AI drafts it; you approve it. We feed the model your services, audience and tone, generate structured drafts, then refine them against real search intent. You get speed without the generic AI smell — and nothing publishes without your sign-off.

Semantic product search that understands “warm jacket for hiking in rain”, personalised recommendations, automated product descriptions, support bots that handle order-status questions, and intelligent monitoring that detects failed payments and alerts your team before the sale is lost.

It depends on scope. A WhatsApp AI assistant integrated into an existing site typically starts around $490. AI features inside a new build — chat, smart search, content tooling — are quoted with the project. Tell us what you want the AI to do and we will quote it precisely.

Modern Stack

Node, TypeScript & React

Where the modern JavaScript stack fits, and when we recommend it over a classic PHP build.

Do you build websites with Node.js?

Yes. We use Node.js for REST and GraphQL APIs, real-time features, server-side rendering and build tooling. For most marketing sites we still recommend PHP and WordPress for cost and portability, but web applications, dashboards and headless projects run on Node where it is genuinely the better tool.

For new applications we default to TypeScript. Static types catch bugs before they ship, make refactors safe and document the code for whoever maintains it next. We work with plain JavaScript too when an existing codebase calls for it.

Yes — React and Next.js for single-page apps, dashboards and headless front ends. React pairs especially well with a WordPress or Node backend: the CMS your team knows, the interface your users expect.

What is headless WordPress and when does it make sense?

Headless means WordPress manages the content and a React or Next.js front end presents it over an API. It makes sense when you need app-grade interactivity, multi-channel content or very specific performance targets. For standard marketing sites, a classic WordPress theme is faster to build and easier to maintain — we will tell you honestly which side your project falls on.

Not if it is built correctly. We use server-side rendering or static generation so search engines and AI crawlers receive complete HTML, then hydrate the interactive app. Core Web Vitals, structured data and semantic markup are part of every build.

Yes. We audit the codebase, upgrade dependencies safely, add missing types and tests, fix performance problems and take over ongoing maintenance — including applications built by other developers.

Web Basics

Plain-English definitions

The terms that come up in every project brief, explained once and properly.

What is a website?

A set of related web pages served from a single domain, made of HTML documents plus CSS and JavaScript, and delivered over HTTP or HTTPS.

What is a web server?

Think of it as an always-on disk that stores your site files and serves them to anyone typing your address. It is normally bought as a yearly hosting service.

What is a domain name?

Your address on the internet, such as psytechno.com. The suffix is the top-level domain — .com, .org, .net, or a country TLD like .in or .us.

What is a responsive website?

One that uses CSS media queries to re-lay itself out for phones and tablets, so visitors read and tap naturally instead of pinching and zooming.

What is a CMS?

A dashboard that lets you manage your own content — text, images, menus, settings — behind a login, without touching code. WordPress is the most popular.

What is an eCommerce site?

A database-driven website that sells products. The common building blocks are WooCommerce, Shopify and Magento.

Hire us and get your business online

Send a brief, a reference site, or a rough idea. We reply with scope, price and timeline.

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Tell us what you need. We'll tell you what it takes.

Every enquiry gets a written scope, a fixed quote and a realistic timeline — usually within one business day.

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